Frequently Asked Questions
What payment methods do you accept?
Payment is coordinated through secure channels once your order is confirmed. Contact us directly and we will provide the available options for your transaction.
How does shipping work?
All sold watches ship via fully insured FedEx 2 Day delivery. Each watch is packaged carefully and shipped with tracking for a secure buying experience.
How does your authentication process work?
Every watch goes through a verification process focused on authenticity, condition review, and matching the watch to its stated description and included accessories.
Do you offer returns?
Yes. A 48 hour return window begins upon delivery, giving you time to inspect the watch and confirm it matches the listing description.
Can you source a watch that is not listed in inventory?
Yes. If you are searching for a specific reference, submit a sourcing request and we will work to locate the right option through our network.
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bradley@luxepinnacle.com
LUXE PINNACLE
DALLAS, TEXAS
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